SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Learning cultureGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Queensgate Residential Care Home is in the Requires improvement tier ?, with 19 other homes in Kingston upon Hull, City of.
72% of rated homes here are Good or Outstanding (England: 82%).
Queensgate Residential Care Home is one of 77 care homes in Kingston upon Hull, City of: a 40-bed residential care home in Hull, run by Global Care (Queensgate) Ltd. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Kingston upon Hull, City of are smaller: the median there is 24 beds.
In Kingston upon Hull, City of, 72% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 4 (good), from February 2026. In Kingston upon Hull, City of, 87% of homes score 5. There is no registered manager on CQC's register right now. The nearest home with a higher rating is West Park Care Home (Good), 0.1 km away.
The current CQC rating is Requires improvement, published in August 2026. It was Requires improvement for safe, responsive and well-led as well. For effective and caring, the rating was Good. Its rating before that, in June 2022, was the same. That is more recent than most ratings in Kingston upon Hull, City of, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 17 fell below good. The lowest was “involving people to manage risks” (significant shortfalls).
