SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Harbour Healthcare (North) Ltd runs Redwell Hills, a residential care home in Consett, County Durham with room for 47 residents. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
CQC rated it Good overall and in all five key questions in August 2022. The rating was carried over from a previous registration, which usually happens when a home changes owner.
Harbour Healthcare (North) Ltd runs 19 care homes, and 16 of the 19 rated are Good or Outstanding. Grizedale, 0.5 km away, is the closest home rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 84% of homes in County Durham. 99 other homes in County Durham share its tier, “Good”. The home changed owner in September 2025.
