SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaftesbury House Residential Care Home is in the Good tier ?, with 91 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Sanctuary Care Limited, Shaftesbury House Residential Care Home is a residential care home in Ipswich, Suffolk with 27 registered beds. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment.
Its kitchen was rated 5 for food hygiene in December 2025. 92% of homes in Suffolk also score 5. 91 other homes in Suffolk share its tier, “Good”. Sanctuary Care Limited runs 84 care homes, and 79 of the 83 rated are Good or Outstanding. About 1.0 km away, Montrose House is rated Outstanding.
CQC rated it Good overall and in all five key questions in August 2022. Before that, in March 2019, it was rated Requires improvement.
