SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Safe systems, pathways and transitionsSignificant shortfalls
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Workforce wellbeing and enablementSignificant shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Equity in experiences and outcomesGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Freedom to speak upSome shortfalls
Capable, compassionate and inclusive leadersGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 11 good, 22 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Andrews House is in the Requires improvement tier ?, with 23 other homes in Coventry.
68% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Coventry, St Andrews House is run by an organisation of the same name. It has 35 beds. CQC registers it to look after older people.
23 other homes in Coventry share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in May 2025. 98% of homes in Coventry also score 5. About 0.7 km away, Herald Lodge is rated Good.
CQC rated it Requires improvement overall and in all five key questions in June 2024. Its previous rating, in January 2024, was Inadequate, so the home has improved. The typical rating in Coventry is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “workforce wellbeing and enablement”, one of 22 standards out of 33 scored below good.
