Residential care home · St. Helens

St Helens Hall and Lodge

Elephant Lane, St. Helens, WA9 5EL

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago

CQC rating

Good
Published 13 September 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2021GoodSECRW
  • March 2021Inspected, no new rating
  • March 2019GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in St. Helens

St Helens Hall and Lodge is in the Good tier ?, with 27 other homes in St. Helens. 89% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (5%)
  • Good, with Outstanding areas 1 (2%)
  • Good 28 (68%)
  • Good, with an area to improve 2 (5%)
  • Requires improvement 2 (5%)
  • Inadequate 2 (5%)
  • Not yet rated 4 (10%)

See all 41 care homes in St. Helens →

Care homes nearby

  • Greengate House
    St Helens, St. Helens · WA9 5LU · Residential care home · 14 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Wesley Hall Gardens
    St. Helens · WA9 5JQ · Residential care home · 3 beds0.6 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Brown Edge House Residential Home
    St Helens, St. Helens · WA9 5JR · Residential care home · 20 beds0.8 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Lowfield Lane
    St. Helens · WA9 5TA · Residential care home · 5 beds0.9 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Parkside (St Helens) Limited
    St Helens, St. Helens · WA10 3AB · Residential care home · 30 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Thomas House (St Helens) Limited
    St Helens, St. Helens · WA10 3TS · Residential care home · 28 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago

More care homes near WA9 5EL →

Other homes run by Sandstone Care North West Limited

7 care homes in total: 4 Good, 3 Requires improvement.

  • Dalton Court Care Home
    Cockermouth, Cumberland · CA13 0RJ · Nursing home · 60 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Fleetwood Hall
    Fleetwood, Lancashire · FY7 8RW · Residential care home · 62 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Longridge Hall and Lodge
    Preston, Lancashire · PR3 2PD · Residential care home · 60 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Birkdale Tower Care Home
    Southport, Sefton · PR8 2JR · Residential care home · 55 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 5 years ago
  • Burscough Manor
    Ormskirk, Lancashire · L40 7SU · Nursing home · 80 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Parklands Care Home
    Southport, Sefton · PR9 9JL · Nursing home · 70 beds
    Requires improvement S: GoodE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 5 years ago

All 7 homes run by Sandstone Care North West Limited →

About St Helens Hall and Lodge

St Helens Hall and Lodge is a 94-bed residential care home in St. Helens, run by Sandstone Care North West Limited. Its CQC registration covers older people, people with dementia and younger adults. The typical home in St. Helens has 30 beds, so this one is bigger than average.

Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 86% of homes in St. Helens also score 5. 27 other homes in St. Helens share its tier, “Good”. Of the 4 closest rated homes, none is rated above it. It is one of 7 homes run by Sandstone Care North West Limited. 4 of those with a rating are Good or Outstanding.

CQC rated it Good overall and in all five key questions in September 2024. Its rating before that, in December 2021, was the same. The typical rating in St. Helens is about 4 years old, so this one is fairly recent. CQC scored 33 standards, and every one was good.