SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Heliers Care Home is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
St Heliers Care Home is one of 485 care homes in Kent: a 30-bed residential care home in Folkestone, run by Fraser Residential Limited. Its CQC registration covers older people, people with dementia and younger adults.
The current CQC rating is Good, published in July 2022. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. That is up from Requires improvement in October 2021.
Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 90% of homes in Kent. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating.
