SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Mary's Care Home is in the Requires improvement tier ?, with 1 other home in Middlesbrough.
95% of rated homes here are Good or Outstanding (England: 82%).
St Mary's Care Home is a 53-bed nursing home in Middlesbrough, run by SUSASH Middlesbrough Ltd. CQC registers it to look after people with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. Most homes in Middlesbrough are smaller: the median there is 35 beds.
It is one of 3 homes run by SUSASH Middlesbrough Ltd. 2 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Loxley Chase (Good), 0.0 km away. 1 other home in Middlesbrough share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in September 2026. 100% of homes in Middlesbrough also score 5.
CQC's latest rating, from April 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Before that, in April 2020, it was rated Good. Ratings in Middlesbrough are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 18 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
