SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
St Mary's Care Home is a 44-bed residential care home in Norwich, Norfolk, run by Elmwood Care Homes Limited. Its CQC registration covers older people and people with dementia. Most homes in Norfolk are smaller: the median there is 29 beds.
The kitchen has a food hygiene rating of 5 (very good), from October 2026. 89% of homes in Norfolk also score 5. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Of the 4 closest rated homes, none is rated above it. It is one of 2 homes run by Elmwood Care Homes Limited. 1 of those with a rating are Good or Outstanding.
Its CQC rating, from November 2021, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in September 2020, it was rated Inadequate.
