Residential care home · Waltham Forest

St. Michaels Lodge

68 Bulwer Road, London, E11 1BX

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 2 years ago

CQC rating

Requires improvement
Published 13 September 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2019Requires improvementSECRW
  • March 2017GoodSECRW
  • April 2016Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Waltham Forest

St. Michaels Lodge is in the Requires improvement tier ?, with 2 other homes in Waltham Forest. 93% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good 38 (86%)
  • Good, with an area to improve 1 (2%)
  • Requires improvement 3 (7%)
  • Not yet rated 1 (2%)

See all 44 care homes in Waltham Forest →

Care homes nearby

  • MIG House Residential Care Homes
    London, Waltham Forest · E11 1DA · Residential care home · 4 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • George Mason Lodge
    London, Waltham Forest · E11 1BS · Residential care home · 39 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Kestrel House
    London, Waltham Forest · E11 4QX · Residential care home · 19 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Ebony House
    London, Waltham Forest · E10 6HL · Residential care home · 8 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • 135 Norman Road
    London, Waltham Forest · E11 4RJ · Residential care home · 3 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ashville House
    London, Waltham Forest · E11 4DS · Residential care home · 3 beds0.7 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago

More care homes near E11 1BX →

St. Michaels Lodge at a glance

Run by Shakthi Healthcare Limited, St. Michaels Lodge is a residential care home in London, Waltham Forest with 10 registered beds. It is registered to care for younger adults.

The current CQC rating is Requires improvement, published in September 2024. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. That matches its previous rating, from October 2019. Of the 33 standards CQC scored, 15 fell below good. The lowest was “workforce wellbeing and enablement” (some shortfalls).

About 0.1 km away, MIG House Residential Care Homes is rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 94% of homes in Waltham Forest. 2 other homes in Waltham Forest share its tier, “Requires improvement”.