SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Stephens Nursing Home is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Charing Rose Limited runs St Stephens Nursing Home, a nursing home in Dover, Kent with room for 17 residents. Its CQC registration covers older people, people with dementia, younger adults and people with a learning disability or autism.
Its CQC rating, from May 2026, is Requires improvement across the board: overall and for every key question. Its previous rating, in July 2019, was Good, so the home has slipped. The typical rating in Kent is about 4 years old, so this one is fairly recent.
The nearest home with a higher rating is Reddington House (Good), 0.1 km away. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 90% of homes in Kent.
