SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
An independent residential care home in South Shields, South Tyneside, St Thomas Complex is run by an organisation of the same name. It has 52 beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
In August 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in March 2018.
Across South Tyneside, 94% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2026. That is true of 83% of homes in South Tyneside. None of the 6 nearest rated homes has a higher rating.
