SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Stepping Stones is in the Requires improvement tier ?, with 16 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Stepping Stones is one of 86 care homes in Plymouth: a 15-bed residential care home in Plymouth, run by Matthew & Michael Healthcare Ltd. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism.
CQC last rated the home in August 2023, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. It was also rated Requires improvement at the inspection before, in November 2019.
The Bungalow, 0.7 km away, is the closest home rated Good. In Plymouth, 79% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in September 2015. That is true of 87% of homes in Plymouth.
