SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in February 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Stone House Residential Home is in the Good, with an area to improve tier ?, with 9 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Stone House Residential Home is one of 82 care homes in Cheshire West and Chester: a 35-bed residential care home in Chester, run by Portland Care Solutions Limited. CQC registers it to look after older people and people with dementia.
CQC's latest rating, from December 2022, is Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in January 2018, was the same.
None of the 6 nearest rated homes has a higher rating. In Cheshire West and Chester, 72% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 89% of homes in Cheshire West and Chester. The home changed owner in February 2026.
