Residential care home · North East Lincolnshire

Sussex House Care Home

36 Princes Road, Cleethorpes, DN35 8AW

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement No registered manager

CQC rating

Good
Published 31 December 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • October 2022Requires improvementSECRW
  • July 2019Requires improvementSECRW
  • May 2018Requires improvementSECRW
  • March 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in North East Lincolnshire

Sussex House Care Home is in the Good tier ?, with 28 other homes in North East Lincolnshire. 84% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (9%)
  • Good, with Outstanding areas 2 (4%)
  • Good 29 (55%)
  • Good, with an area to improve 7 (13%)
  • Requires improvement 7 (13%)
  • Inadequate 1 (2%)
  • Not yet rated 2 (4%)

See all 53 care homes in North East Lincolnshire →

Care homes nearby

  • Royal Court Care Home
    Cleethorpes, North East Lincolnshire · DN35 8AW · Residential care home · 20 bedsunder 0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 month ago
  • The Old Library
    Cleethorpes, North East Lincolnshire · DN35 8JR · Residential care home · 29 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Rivelin Care Home
    Cleethorpes, North East Lincolnshire · DN35 8LX · Residential care home · 40 beds0.4 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 3 years ago
  • Lindsey Hall Care Home
    Cleethorpes, North East Lincolnshire · DN35 8AF · Residential care home · 79 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Topaz House
    Cleethorpes, North East Lincolnshire · DN35 7EY · Nursing home · 4 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Anchorage
    Grimsby, North East Lincolnshire · DN32 7RS · Residential care home · 42 beds2.1 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago

More care homes near DN35 8AW →

About Sussex House Care Home

Sussex House Care Home is one of 53 care homes in North East Lincolnshire: a 24-bed residential care home in Cleethorpes, run by Nadali Limited. It is registered to care for older people, younger adults and people with mental health needs.

Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 87% of homes in North East Lincolnshire also score 5. In North East Lincolnshire, 84% of rated care homes are Good or Outstanding (England 82%). There is no registered manager on CQC's register right now. The nearest home with a higher rating is The Anchorage (Outstanding), 2.1 km away.

In December 2024, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in October 2022, it was rated Requires improvement. The typical rating in North East Lincolnshire is about 5 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.