29 North Street, Tillingham, Southminster, CM0 7TR
InadequateSafe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: InadequateRated 3 months ago↓ Down from GoodNo registered managerNew owner since May 2025
SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?38%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?30%Inadequate
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Workforce wellbeing and enablementSignificant shortfalls
Treating people as individualsSome shortfalls
ResponsiveAre services organised to meet people's needs?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Person-centred careSignificant shortfalls
Planning for the futureSignificant shortfalls
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Swan Care Home is a 21-bed residential care home in Southminster, Essex, run by Airaa Swaan Ltd. CQC registers it to look after older people and people with dementia.
Airaa Swaan Ltd has run the home since May 2025, when it changed owner. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. There is no registered manager on CQC's register right now. About 3.3 km away, Deansbrook Farm is rated Good.
Its CQC rating, from July 2026, is Inadequate across the board: overall and for every key question. That is down from Good in July 2021. That is more recent than most ratings in Essex, where the typical rating is about 5 years old. 33 of its 33 scored standards were below good, including “independence, choice and control”.
