SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?0%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?0%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sylvan House Residential Home is in the Requires improvement tier ?, with 26 other homes in Wirral.
70% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Sylvan House Residential Home
Sylvan House Residential Home is a 20-bed residential care home in Wirral, run by Prime Care (UK) Limited. CQC registers it to look after older people, people with dementia and younger adults.
CQC last rated the home in March 2026, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its rating before that, in March 2023, was the same. That is more recent than most ratings in Wirral, where the typical rating is about 4 years old. 13 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.
The nearest home with a higher rating is Potensial Limited - 23 Elm Road (Good), 0.4 km away. The kitchen has a food hygiene rating of 5 (very good), from April 2026. That is true of 84% of homes in Wirral. In Wirral, 70% of rated care homes are Good or Outstanding (England 82%).
