Residential care home · Worcestershire

The Avenue Care Home

23 Avenue Road, Malvern, WR14 3AY

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 6 months ago No registered manager

CQC rating

Good
Published 1 May 2026 Rated 6 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2019GoodSECRW
  • April 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Worcestershire

The Avenue Care Home is in the Good tier ?, with 109 other homes in Worcestershire. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 7 (4%)
  • Good, with Outstanding areas 4 (2%)
  • Good 110 (64%)
  • Good, with an area to improve 17 (10%)
  • Requires improvement 24 (14%)
  • Inadequate 1 (1%)
  • Not yet rated 8 (5%)

See all 171 care homes in Worcestershire →

Care homes nearby

  • Wishmoor Rest Home
    Malvern, Worcestershire · WR14 3AY · Residential care home · 28 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Court House Care Home
    Malvern, Worcestershire · WR14 3BU · Nursing home · 60 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Blossom House Residential Home
    Malvern, Worcestershire · WR14 3AL · Residential care home · 40 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Hastings Residential Care Home
    Malvern, Worcestershire · WR14 3NA · Residential care home · 63 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Windsor Court Care Home
    Malvern, Worcestershire · WR14 2AW · Nursing home · 51 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Mowbray Nursing Home
    Malvern, Worcestershire · WR14 2TF · Nursing home · 39 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near WR14 3AY →

The Avenue Care Home at a glance

The Avenue Care Home is a 27-bed residential care home in Malvern, Worcestershire. The home is its own registered provider. Its CQC registration covers older people, younger adults, people with a learning disability or autism and people with mental health needs.

In May 2026, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in February 2019. Ratings in Worcestershire are typically about 4 years old, which makes this one newer than most. All 33 standards CQC scored were good.

109 other homes in Worcestershire share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 92% of homes in Worcestershire. None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment.