Residential care home · Bedford

The Crown

Britannia Road, Bedford, MK42 9ET

Requires improvement Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 7 months ago

CQC rating

Requires improvement
Published 18 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?38%Inadequate
    See the breakdownHide the breakdown8 of 8 below good
    • Learning cultureSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • SafeguardingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Consent to care and treatmentSignificant shortfalls
    • Assessing needsSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?55%Requires improvement
    See the breakdownHide the breakdown4 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
  • ResponsiveAre services organised to meet people's needs?46%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Planning for the futureSignificant shortfalls
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Providing InformationSome shortfalls
  • Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Shared direction and cultureSignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 3 good, 30 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2023Requires improvementSECRW
  • January 2020GoodSECRW
  • December 2018Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Bedford

The Crown is in the Requires improvement tier ?, with 13 other homes in Bedford. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (7%)
  • Good, with Outstanding areas 2 (3%)
  • Good 38 (53%)
  • Good, with an area to improve 9 (12%)
  • Requires improvement 14 (19%)
  • Inadequate 1 (1%)
  • Not yet rated 3 (4%)

See all 72 care homes in Bedford →

Care homes nearby

  • Rutland Road Care Home
    Bedford · MK40 1DG · Residential care home · 5 beds0.7 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 5 months ago
  • Francis House
    Bedford · MK40 1DQ · Residential care home · 7 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Parkside
    Bedford · MK42 8AB · Residential care home · 31 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Waterloo House Care Home Limited
    Bedford · MK40 3PQ · Residential care home · 24 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Lillibet Lodge
    Bedford · MK40 3PW · Residential care home · 25 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Peter's Place
    Bedford · MK40 2RU · Nursing home · 13 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near MK42 9ET →

What the data says about The Crown

Run by Alex Davis (Bedford) Ltd, The Crown is a residential care home in Bedford with 7 registered beds. It is registered to care for younger adults and people with a learning disability or autism. The typical home in Bedford has 15 beds, so this one is on the small side.

The current CQC rating is Requires improvement, published in March 2026. It was Requires improvement for effective, caring, responsive and well-led as well. CQC rated safe as Inadequate. It was also rated Requires improvement at the inspection before, in December 2023. The typical rating in Bedford is about 3 years old, so this one is fairly recent. 30 of its 33 scored standards were below good, including “consent to care and treatment”.

About 0.7 km away, Rutland Road Care Home is rated Outstanding. In Bedford, 78% of rated care homes are Good or Outstanding (England 82%).