Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Dales Care Home is in the Requires improvement tier ?, with 26 other homes in Wirral.
70% of rated homes here are Good or Outstanding (England: 82%).
The Dales Care Home is a 31-bed residential care home in Wirral, run by The Dales (Northwest) Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability.
CQC last rated the home in March 2022, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its previous rating, in July 2021, was Inadequate, so the home has improved.
The Old Garden Care Home, 1.3 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in June 2025. That is true of 84% of homes in Wirral. 26 other homes in Wirral share its tier, “Requires improvement”.
