Residential care home · Bournemouth, Christchurch and Poole

The Elms

28 Elmsway, Southbourne, Bournemouth, BH6 3HU

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 9 months ago

CQC rating

Good
Published 21 January 2026 Rated 9 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2019GoodSECRW
  • July 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Bournemouth, Christchurch and Poole

The Elms is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole. 96% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (6%)
  • Good, with Outstanding areas 7 (5%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

See all 129 care homes in Bournemouth, Christchurch and Poole →

Care homes nearby

  • St Anne's Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3ES · Residential care home · 18 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Aucklands Care
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3ET · Residential care home · 10 beds0.3 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: GoodW: Good Rated 2 years ago
  • Highview Residential Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3AT · Residential care home · 19 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Southbourne Beach Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3DS · Residential care home · 104 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Dalvey House
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3DD · Residential care home · 23 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Apple House
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 5LJ · Residential care home · 4 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month

More care homes near BH6 3HU →

The Elms at a glance

Elms Care Limited runs The Elms, a residential care home in Bournemouth, Bournemouth, Christchurch and Poole with room for 4 residents. CQC registers it to look after people with a learning disability or autism. That is smaller than most homes in Bournemouth, Christchurch and Poole, where the typical home has 23 beds.

Its CQC rating, from January 2026, is Good across the board: overall and for every key question. That matches its previous rating, from January 2019. The typical rating in Bournemouth, Christchurch and Poole is about 2 years old, so this one is fairly recent. All 33 standards CQC scored were good.

The kitchen has a food hygiene rating of 5 (very good), from August 2025. That is true of 94% of homes in Bournemouth, Christchurch and Poole. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England. The nearest home with a higher rating is Aucklands Care (Outstanding), 0.3 km away.