SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Caldwell Care Limited, The Firs is a residential care home in Southampton, Hampshire with 22 registered beds. It is registered to care for older people, people with dementia and people with mental health needs.
In July 2022, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in January 2022, was Requires improvement, so the home has improved.
The nearest home with a higher rating is Brook Lane Rest Home (Outstanding), 0.9 km away. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2025. That is true of 84% of homes in Hampshire. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). CQC's register shows no registered manager at the moment.
