Residential care home · Hampshire

The Gables

13 St Marys Road, Netley Abbey, Southampton, SO31 5AT

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 5 months ago ↑ Up from Inadequate

CQC rating

Good
Published 6 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?0%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?0%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2023InadequateSECRW
  • November 2018GoodSECRW
  • January 2018Requires improvementSECRW
  • November 2015GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Hampshire

The Gables is in the Good tier ?, with 264 other homes in Hampshire. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 25 (5%)
  • Good, with Outstanding areas 30 (7%)
  • Good 265 (58%)
  • Good, with an area to improve 52 (11%)
  • Requires improvement 65 (14%)
  • Not yet rated 19 (4%)

See all 456 care homes in Hampshire →

Care homes nearby

  • Abbey House
    Southampton, Hampshire · SO31 5AH · Residential care home · 8 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Woolston Road
    Southampton, Hampshire · SO31 5FQ · Residential care home · 6 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Netley Court
    Southampton, Hampshire · SO31 5DR · Residential care home · 70 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Waterside House
    Southampton, Hampshire · SO31 5FA · Nursing home · 49 beds1.2 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Abbey House Nursing Home
    Southampton, Hampshire · SO31 5FB · Nursing home · 48 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Rowan Close
    Southampton, Hampshire · SO31 8LF · Residential care home · 6 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near SO31 5AT →

The Gables at a glance

The Gables is one of 456 care homes in Hampshire: a 24-bed residential care home in Southampton, run by Sonrisa Care Limited. It is registered to care for older people and people with dementia.

In May 2026, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in December 2023, was Inadequate, so the home has improved. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. 3 of its 33 scored standards were below good, including “medicines optimisation”.

Food hygiene inspectors scored the kitchen 3 out of 5 in February 2026. 84% of homes in Hampshire score the top mark of 5. Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England. None of the 5 nearest rated homes has a higher rating.