Nursing home · Darlington

The Gardens Care Home

Pondfield Close, Salutation Road, Darlington, DL3 8LH

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good

CQC rating

Requires improvement
Published 26 February 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2021Inspected, no new rating
  • May 2018GoodSECRW
  • April 2016GoodSECRW
  • June 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Darlington

The Gardens Care Home is in the Requires improvement tier ?, with 3 other homes in Darlington. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (7%)
  • Good, with Outstanding areas 2 (7%)
  • Good 16 (53%)
  • Good, with an area to improve 4 (13%)
  • Requires improvement 4 (13%)
  • Not yet rated 2 (7%)

See all 30 care homes in Darlington →

Care homes nearby

  • Wilton House Nursing Home
    Darlington · DL3 9RE · Nursing home · 37 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Clervaux Trust Limited
    Darlington · DL3 7HA · Residential care home · 4 beds1.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Ventress Hall Care Home
    Darlington · DL3 7AZ · Nursing home · 106 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Clervaux Trust
    Darlington · DL3 7RA · Residential care home · 3 beds1.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 month ago
  • Hollyhurst
    Darlington · DL3 9LN · Nursing home · 22 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Moorlands Residential Care Home
    Darlington · DL3 7AP · Residential care home · 19 beds1.9 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago

More care homes near DL3 8LH →

Other homes run by Ascot Care North East Limited

2 care homes in total: 1 Good, 1 Requires improvement.

  • Springfield Lodge Care Home
    West Rainton, County Durham · DH4 6NU · Residential care home · 40 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago

All 2 homes run by Ascot Care North East Limited →

The Gardens Care Home at a glance

Run by Ascot Care North East Limited, The Gardens Care Home is a nursing home in Darlington with 60 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability and people with mental health needs. Most homes in Darlington are smaller: the median there is 40 beds.

CQC last rated the home in February 2025, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Its previous rating, in May 2018, was Good, so the home has slipped. Ratings in Darlington are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 10 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).

Wilton House Nursing Home, 0.8 km away, is the closest home rated Good. It is one of 2 homes run by Ascot Care North East Limited. 1 of those with a rating are Good or Outstanding. 3 other homes in Darlington share its tier, “Requires improvement”. Its kitchen was rated 4 for food hygiene in September 2026. 92% of homes in Darlington score the top mark of 5.