Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Gatehouse is in the Requires improvement tier ?, with 25 other homes in North Yorkshire.
86% of rated homes here are Good or Outstanding (England: 82%).
The Franklyn Group Limited runs The Gatehouse, a residential care home in Harrogate, North Yorkshire with room for 31 residents. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.
The Franklyn Group Limited runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. About 0.3 km away, Aire House is rated Good. The kitchen has a food hygiene rating of 5 (very good), from April 2026. 94% of homes in North Yorkshire also score 5. 25 other homes in North Yorkshire share its tier, “Requires improvement”.
CQC's latest rating, from December 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Before that, in January 2020, it was rated Good.
