SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
The Haven Heights Care Home Ltd is in the Requires improvement tier ?, with 7 other homes in Portsmouth.
72% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Portsmouth, The Haven Heights Care Home Ltd is run by an organisation of the same name. It has 20 beds. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment.
About 0.0 km away, Kinross Residential Care Home is rated Good. The Haven Heights Care Home Ltd has run the home since September 2025, when it changed owner. In Portsmouth, 72% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2025. 83% of homes in Portsmouth also score 5.
CQC's latest rating, from March 2023, is Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in May 2019, was the same.
