SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Laurels Residential Care Home is in the Requires improvement tier ?, with 19 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
The Laurels Residential Care Home is one of 82 care homes in Cheshire West and Chester: a 40-bed residential care home in Winsford, run by Croftwood Care UK Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.
Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 89% of homes in Cheshire West and Chester also score 5. Across Cheshire West and Chester, 72% of rated homes are Good or Outstanding, against 82% for England. Croftwood Care UK Limited runs 19 care homes, and 18 of the 19 rated are Good or Outstanding. The nearest home with a higher rating is 3L Care Limited (Good), 0.3 km away.
The current CQC rating is Requires improvement, published in June 2026. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. That matches its previous rating, from April 2020. That is more recent than most ratings in Cheshire West and Chester, where the typical rating is about 4 years old. CQC found some shortfalls in “assessing needs”, one of 15 standards out of 33 scored below good.
