SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Mill House Care Home is in the Good, with an area to improve tier ?, with 16 other homes in Worcestershire.
85% of rated homes here are Good or Outstanding (England: 82%).
The Mill House Care Home is one of 171 care homes in Worcestershire: a 38-bed residential care home in Worcester, run by Mr & Mrs A W Carroll. CQC registers it to look after older people and people with dementia.
CQC's latest rating, from September 2022, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Before that, in January 2020, it was rated Requires improvement.
None of the 5 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from August 2026. That is true of 92% of homes in Worcestershire. In Worcestershire, 85% of rated care homes are Good or Outstanding (England 82%).
