SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Oaks Residential Care Home is in the Good, with an area to improve tier ?, with 47 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
The Oaks Residential Care Home is one of 395 care homes in Essex: a 30-bed residential care home in Colchester, run by Florence Care Homes Limited. It is registered to care for older people, people with dementia, people with mental health needs and people with a sensory impairment.
Of the 6 closest rated homes, none is rated above it. The kitchen has a food hygiene rating of 4 (good), from May 2025. In Essex, 89% of homes score 5. In Essex, 84% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from July 2024, is Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. Before that, in March 2024, it was rated Inadequate. Ratings in Essex are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 7 fell below good. The lowest was “involving people to manage risks” (significant shortfalls).
