SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Phoenix is one of 279 care homes in Lincolnshire: a 6-bed residential care home in Lincoln, run by Linkage Community Trust. CQC registers it to look after younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is a small home for Lincolnshire, where the median is 30 beds.
Its CQC rating, from November 2023, is Good across the board: overall and for every key question. Before that, in September 2023, it was rated Inadequate.
The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 95% of homes in Lincolnshire. 147 other homes in Lincolnshire share its tier, “Good”. It is one of 20 homes run by Linkage Community Trust. 19 of those with a rating are Good or Outstanding. The nearest home with a higher rating is OSJCT Hartsholme House (Outstanding), 1.1 km away.
