SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Shrubbery is one of 95 care homes in Sandwell: a 30-bed residential care home in Wednesbury, run by Winchester Care Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a learning disability or autism and people with mental health needs. The typical home in Sandwell has 12 beds, so this one is bigger than average.
About 0.2 km away, Brunswick Mews is rated Good. 21 other homes in Sandwell share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from June 2024. 95% of homes in Sandwell also score 5.
CQC last rated the home in December 2025, giving it Requires improvement overall. It was Requires improvement for safe, caring and well-led as well. Effective and responsive were rated Good. That is down from Good in April 2018. The typical rating in Sandwell is about 7 years old, so this one is fairly recent. Of the 33 standards CQC scored, 16 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
