Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 months ago↓ Down from GoodNew owner since January 2024
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSignificant shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Sycamores and The Poplars is in the Requires improvement tier ?, with 36 other homes in Nottinghamshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Lentulus Properties Limited runs The Sycamores and The Poplars, a nursing home in Mansfield, Nottinghamshire with room for 72 residents. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Nottinghamshire are smaller: the median there is 26 beds.
23 Church Street, 0.2 km away, is the closest home rated Good. It is one of 6 homes run by Lentulus Properties Limited. 3 of those with a rating are Good or Outstanding. Lentulus Properties Limited has run the home since January 2024, when it changed owner. The kitchen has a food hygiene rating of 5 (very good), from November 2025. 89% of homes in Nottinghamshire also score 5. 36 other homes in Nottinghamshire share its tier, “Requires improvement”.
CQC's latest rating, from July 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Its previous rating, in February 2023, was Good, so the home has slipped. That is more recent than most ratings in Nottinghamshire, where the typical rating is about 4 years old. CQC found significant shortfalls in “assessing needs”, one of 18 standards out of 33 scored below good.
