Residential care home · West Sussex

The Thatched House

32 Aldwick Avenue, Bognor Regis, PO21 3AQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 4 August 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?80%Good
    See the breakdownHide the breakdown1 of 5 exceptional
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Workforce wellbeing and enablementGood
    • Treating people as individualsExceptional
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 30 good, 1 exceptional, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2022Requires improvementSECRW
  • September 2021GoodSECRW
  • May 2019GoodSECRW
  • May 2018Requires improvementSECRW
  • January 2017GoodSECRW
Show 1 older
  • February 2016GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in West Sussex

The Thatched House is in the Good tier ?, with 209 other homes in West Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 12 (4%)
  • Good, with Outstanding areas 14 (4%)
  • Good 210 (63%)
  • Good, with an area to improve 32 (10%)
  • Requires improvement 48 (14%)
  • Not yet rated 17 (5%)

See all 333 care homes in West Sussex →

Care homes nearby

  • Clements House
    Bognor Regis, West Sussex · PO21 3AH · Residential care home · 7 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Royal Garden Hotel
    Bognor Regis, West Sussex · PO21 2QT · Residential care home · 36 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Shaftesbury Ashley Place
    Bognor Regis, West Sussex · PO21 2QP · Residential care home · 21 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Ashbury Care Home
    Bognor Regis, West Sussex · PO21 2PA · Residential care home · 29 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Autumn Lodge - Bognor Regis
    Bognor Regis, West Sussex · PO21 2YQ · Residential care home · 19 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Ashton Manor
    Bognor Regis, West Sussex · PO21 2PD · Residential care home · 22 beds0.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 years ago

More care homes near PO21 3AQ →

The Thatched House in brief

Drs Care Limited runs The Thatched House, a residential care home in Bognor Regis, West Sussex with room for 20 residents. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment.

Of the 6 closest rated homes, none is rated above it. Across West Sussex, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. 92% of homes in West Sussex also score 5.

In August 2025, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in October 2022, it was rated Requires improvement. The typical rating in West Sussex is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “delivering evidence-based care and treatment”, one of 2 standards out of 33 scored below good.