SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Willows is in the Requires improvement tier ?, with 11 other homes in North Lincolnshire.
79% of rated homes here are Good or Outstanding (England: 82%).
ADL Plc runs The Willows, a residential care home in Barton Upon Humber, North Lincolnshire with room for 39 residents. Its CQC registration covers older people, people with dementia and people with a learning disability or autism.
In North Lincolnshire, 79% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 78% of homes in North Lincolnshire also score 5. There is no registered manager on CQC's register right now. Beech House, 0.7 km away, is the closest home rated Good. ADL Plc runs 11 care homes, and 6 of the 11 rated are Good or Outstanding.
The current CQC rating is Requires improvement, published in May 2023. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is up from Inadequate in December 2022.
