SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Willows is in the Requires improvement tier ?, with 61 other homes in Lincolnshire.
76% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Bourne, Lincolnshire, The Willows is run by an organisation of the same name. It has 30 beds. CQC registers it to look after older people, people with dementia and younger adults.
About 6.1 km away, Five Bells Residential Care Home is rated Good. Across Lincolnshire, 76% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2026. 95% of homes in Lincolnshire also score 5.
CQC rated it Requires improvement overall and in all five key questions in July 2022. That matches its previous rating, from August 2019.
