SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Willows Nursing and Residential Home is in the Good, with an area to improve tier ?, with 19 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about The Willows Nursing and Residential Home
The Willows Nursing and Residential Home is a 57-bed nursing home in Market Harborough, Leicestershire, run by Mr & Mrs J F Cooper And Mrs J M Riddett & Mr J F Cooper. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is larger than most homes in Leicestershire, where the typical home has 30 beds.
CQC last rated the home in April 2023, giving it Good overall. Safe, caring, responsive and well-led were also Good. Effective was rated Requires improvement. That is up from Requires improvement in September 2022.
Across Leicestershire, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from November 2025. That is true of 82% of homes in Leicestershire. None of the 6 nearest rated homes has a higher rating.