SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Providing InformationGood
Equity in accessExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Not yet rated
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Thorndene is an independent 17-bed residential care home in Dover, Kent, registered with CQC under its own name. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism.
CQC last rated the home in September 2024, giving it Good overall. Safe, effective and caring were also Good. CQC rated responsive as Outstanding. Its rating before that, in May 2019, was the same. Ratings in Kent are typically about 4 years old, which makes this one newer than most. 4 of the 33 standards CQC scored were exceptional, and none fell below good.
The nearest home with a higher rating is Wolverton Court (Outstanding), 5.2 km away. 14 other homes in Kent share its tier, “Good, with Outstanding areas”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2024. That is true of 90% of homes in Kent.
