SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heathwaite Care Homes Limited runs Twin Oaks, a residential care home in Windermere, Westmorland and Furness with room for 7 residents. It is registered to care for older people. It is a small home for Westmorland and Furness, where the median is 29 beds.
Its CQC rating, from July 2023, is Good across the board: overall and for every key question. Before that, in February 2022, it was rated Requires improvement.
The nearest home with a higher rating is Cambian Whinfell Shap Road (Outstanding), 11.2 km away. Its kitchen was rated 5 for food hygiene in August 2023. That is true of 96% of homes in Westmorland and Furness. In Westmorland and Furness, 89% of rated care homes are Good or Outstanding (England 82%).
