SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Valley Lodge Care Home is in the Requires improvement tier ?, with 64 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Valley Lodge Care Home is a 47-bed residential care home in Eastleigh, Hampshire, run by Camellia Care (Chandler's Ford) Ltd. It is registered to care for older people and people with dementia. That is larger than most homes in Hampshire, where the typical home has 25 beds.
There is no registered manager on CQC's register right now. Little Brooke, 0.5 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 4 out of 5 in March 2026. In Hampshire, 84% of homes score 5. 64 other homes in Hampshire share its tier, “Requires improvement”.
CQC rated it Requires improvement overall and in all five key questions in July 2026. It was also rated Requires improvement at the inspection before, in October 2020. The typical rating in Hampshire is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 27 fell below good. The lowest was “independence, choice and control” (some shortfalls).
