SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSignificant shortfalls
Safe and effective staffingSignificant shortfalls
SafeguardingSignificant shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
See the breakdownHide the breakdown1 of 6 below good
Supporting people to live healthier livesSignificant shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?62%Requires improvement
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSignificant shortfalls
Listening to and involving peopleSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Freedom to speak upSome shortfalls
Capable, compassionate and inclusive leadersGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Victoria Grand is in the Requires improvement tier ?, with 47 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Victoria Care Elite Limited runs Victoria Grand, a residential care home in Worthing, West Sussex with room for 26 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a learning disability or autism.
In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). About 0.2 km away, Tenby House is rated Good.
CQC rated it Requires improvement overall and in all five key questions in May 2025. Its rating before that, in August 2023, was the same. The typical rating in West Sussex is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 9 fell below good. The lowest was “responding to people's immediate needs” (significant shortfalls).
