SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Victoria is a 53-bed nursing home in St. Helens, run by Harbour Healthcare (North) Ltd. It is registered to care for older people, people with dementia and younger adults. The typical home in St. Helens has 30 beds, so this one is bigger than average.
The kitchen has a food hygiene rating of 5 (very good), from April 2026. 86% of homes in St. Helens also score 5. 27 other homes in St. Helens share its tier, “Good”. Harbour Healthcare (North) Ltd has run the home since September 2025, when it changed owner. It is one of 19 homes run by Harbour Healthcare (North) Ltd. 16 of those with a rating are Good or Outstanding. Of the 4 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in April 2023. The rating was carried over from a previous registration, which usually happens when a home changes owner.
