SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Waterloo House is in the Requires improvement tier ?, with 61 other homes in Lincolnshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Platinum Care (Lincoln) Ltd, Waterloo House is a residential care home in Market Rasen, Lincolnshire with 35 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
CQC's latest rating, from November 2022, is Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. Its previous rating, in May 2022, was Inadequate, so the home has improved.
The kitchen has a food hygiene rating of 5 (very good), from November 2024. That is true of 95% of homes in Lincolnshire. In Lincolnshire, 76% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is The Poplars (Good), 0.5 km away. CQC's register shows no registered manager at the moment.