Residential care home · Staffordshire

Watford House Residential Home

263 Birmingham Road, Shenstone Wood End, Lichfield, WS14 0PD

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago

CQC rating

Good
Published 2 October 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • April 2023GoodSECRW
  • March 2022Requires improvementSECRW
  • July 2021GoodSECRW
  • May 2019Requires improvementSECRW
  • June 2017Requires improvementSECRW
Show 2 older
  • August 2016Requires improvementSECRW
  • January 2016InadequateSECRW

Read the full report on the CQC website ↗

How it compares in Staffordshire

Watford House Residential Home is in the Good tier ?, with 133 other homes in Staffordshire. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (3%)
  • Good, with Outstanding areas 14 (5%)
  • Good 134 (50%)
  • Good, with an area to improve 31 (12%)
  • Requires improvement 50 (19%)
  • Inadequate 2 (1%)
  • Not yet rated 29 (11%)

See all 268 care homes in Staffordshire →

Care homes nearby

  • Mercia Grange
    Sutton Coldfield, Birmingham · B74 4EH · Nursing home · 67 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Homecroft Residential Home
    Sutton Coldfield, Birmingham · B74 4BL · Residential care home · 33 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Highcroft House
    Four Oaks, Birmingham · B74 4SU · Residential care home · 6 beds2.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Greville House
    Sutton Coldfield, Birmingham · B74 4TU · Residential care home · 25 beds2.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Aston Court Care Home
    Sutton Coldfield, Staffordshire · B74 3BF · Nursing home · 52 beds2.6 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Christ the King, Footherley Hall
    Lichfield, Staffordshire · WS14 0HG · Residential care home · 50 beds2.7 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 1 year ago

More care homes near WS14 0PD →

Watford House Residential Home in brief

An independent residential care home in Lichfield, Staffordshire, Watford House Residential Home is run by an organisation of the same name. It has 43 beds. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Staffordshire are smaller: the median there is 28 beds.

Its kitchen was rated 5 for food hygiene in July 2026. 85% of homes in Staffordshire also score 5. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it.

In October 2024, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in April 2023. The typical rating in Staffordshire is about 5 years old, so this one is fairly recent. CQC scored 33 standards, and every one was good.