SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Person-centred careSignificant shortfalls
Equity in experiences and outcomesSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Shared direction and cultureSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 13 good, 20 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Waxham House is in the Requires improvement tier ?, with 13 other homes in Isle of Wight.
71% of rated homes here are Good or Outstanding (England: 82%).
Genix Care Ltd runs Waxham House, a residential care home in Ryde, Isle of Wight with room for 20 residents. It is registered to care for older people, people with dementia and people with a physical disability.
CQC's latest rating, from May 2026, is Requires improvement overall. Safe, effective, responsive and well-led were also Requires improvement. CQC rated caring as Good. Its previous rating, in September 2019, was Good, so the home has slipped. That is more recent than most ratings in Isle of Wight, where the typical rating is about 5 years old. 20 of its 33 scored standards were below good, including “consent to care and treatment”.
The home changed owner in February 2026. The nearest home with a higher rating is Newton Lodge (Good), 0.6 km away. 13 other homes in Isle of Wight share its tier, “Requires improvement”.
