SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Capable, compassionate and inclusive leadersGood
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wensley House Residential Home is in the Requires improvement tier ?, with 56 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
Wensley House Residential Home is one of 395 care homes in Essex: a 48-bed residential care home in Epping, run by Beling & Co Limited. It is registered to care for older people, people with dementia and people with mental health needs. That is larger than most homes in Essex, where the typical home has 22 beds.
About 2.6 km away, Ashlar House is rated Good. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2025. 89% of homes in Essex also score 5.
CQC last rated the home in March 2025, giving it Requires improvement overall. It was Requires improvement for effective, responsive and well-led as well. For safe and caring, the rating was Good. It was also rated Requires improvement at the inspection before, in October 2019. That is more recent than most ratings in Essex, where the typical rating is about 5 years old. 14 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.
