SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Voyage 1 Limited runs Westwood House, a residential care home in Swindon with room for 10 residents. It is registered to care for older people, younger adults and people with a learning disability or autism.
Its CQC rating, from June 2025, is Good across the board: overall and for every key question. That is down from Outstanding in November 2018. 6 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.
None of the 6 nearest rated homes has a higher rating. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2025. That is true of 92% of homes in Swindon. Across Swindon, 89% of rated homes are Good or Outstanding, against 82% for England.
