Residential care home · Bath and North East Somerset

Whitehaven Care Home

Fosseway, Midsomer Norton, Radstock, BA3 4AU

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 10 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 31 December 2025 Rated 10 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2022Requires improvementSECRW
  • April 2019Requires improvementSECRW
  • March 2018Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Bath and North East Somerset

Whitehaven Care Home is in the Good tier ?, with 33 other homes in Bath and North East Somerset. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good, with Outstanding areas 3 (6%)
  • Good 34 (67%)
  • Good, with an area to improve 4 (8%)
  • Requires improvement 7 (14%)
  • Not yet rated 2 (4%)

See all 51 care homes in Bath and North East Somerset →

Care homes nearby

  • Ellsworth House
    Radstock, Bath and North East Somerset · BA3 4AU · Residential care home · 7 bedsunder 0.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Lynwood House
    Radstock, Bath and North East Somerset · BA3 2UA · Residential care home · 10 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Somer Valley House
    Radstock, Bath and North East Somerset · BA3 2UD · Residential care home · 66 beds0.7 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • St Chads House
    Midsomer Norton, Bath and North East Somerset · BA3 2JE · Residential care home · 4 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Beechcroft Residential Home
    Radstock, Bath and North East Somerset · BA3 2QE · Residential care home · 18 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Priory Radstock Satellite
    Radstock, Bath and North East Somerset · BA3 2JP · Residential care home · 6 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near BA3 4AU →

About Whitehaven Care Home

ARTI Care Homes (South West) Limited runs Whitehaven Care Home, a residential care home in Radstock, Bath and North East Somerset with room for 23 residents. Its CQC registration covers older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.

Of the 5 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in January 2026. 90% of homes in Bath and North East Somerset also score 5. In Bath and North East Somerset, 86% of rated care homes are Good or Outstanding (England 82%).

CQC rated it Good overall and in all five key questions in December 2025. Its previous rating, in May 2022, was Requires improvement, so the home has improved. Ratings in Bath and North East Somerset are typically about 3 years old, which makes this one newer than most. Of the 33 standards CQC scored, 4 fell below good. The lowest was “workforce wellbeing and enablement” (some shortfalls).