SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Partnerships and communitiesSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Whiteoaks Rest Home is a 38-bed residential care home in Fareham, Hampshire, run by Heathview Management Company Limited. CQC registers it to look after older people. That is larger than most homes in Hampshire, where the typical home has 25 beds.
CQC rated it Good overall and in all five key questions in July 2025. Its rating before that, in March 2020, was the same. Ratings in Hampshire are typically about 4 years old, which makes this one newer than most. 7 of its 33 scored standards were below good, including “assessing needs”.
None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 5 (very good), from March 2025. That is true of 84% of homes in Hampshire. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%).
