SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Person-centred careGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Shared direction and cultureSome shortfalls
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Steps Residential Care Limited, Wilton House is a residential care home in Rotherham with 26 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
CQC last rated the home in January 2026, giving it Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. For caring, the rating was Good. That is down from Good in February 2018. Ratings in Rotherham are typically about 2 years old, which makes this one newer than most. Of the 33 standards CQC scored, 19 fell below good. The lowest was “responding to people's immediate needs” (some shortfalls).
Church View, 0.6 km away, is the closest home rated Good. Across Rotherham, 87% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2025. That is true of 100% of homes in Rotherham.
