Wyndham House, Manor Road, North Wootton, Kings Lynn, PE30 3PZ
InadequateSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: InadequateRated 5 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?38%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Monitoring and improving outcomesSignificant shortfalls
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?45%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Freedom to speak upSignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Shared direction and cultureSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wyndham House Care is a 44-bed residential care home in Kings Lynn, Norfolk. The home is its own registered provider. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Norfolk has 29 beds, so this one is bigger than average.
CQC's latest rating, from May 2026, is Inadequate overall. It was Inadequate for safe and well-led as well. For effective, caring and responsive, the rating was Requires improvement. Its previous rating, in May 2021, was Good, so the home has slipped. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. Of the 33 standards CQC scored, 33 fell below good. The lowest was “responding to people's immediate needs” (significant shortfalls).
Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in January 2026. That is true of 89% of homes in Norfolk. Woodlands, 2.1 km away, is the closest home rated Good.
