SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
York House is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
York House is one of 246 care homes in Hertfordshire: a 13-bed residential care home in Watford, run by M Dunne and Miss C Dunne. CQC registers it to look after people with mental health needs. The typical home in Hertfordshire has 30 beds, so this one is on the small side.
49 other homes in Hertfordshire share its tier, “Requires improvement”. There is no registered manager on CQC's register right now. Elton House Care Home, 2.0 km away, is the closest home rated Good.
CQC last rated the home in January 2024, giving it Requires improvement overall. It was Requires improvement for effective, caring, responsive and well-led as well. For safe, the rating was Inadequate. Its previous rating, in July 2016, was Good, so the home has slipped. The typical rating in Hertfordshire is about 5 years old, so this one is fairly recent.
